Fully managed B2C whitelabel e-commerce for Gift Cards, used by over 40 retail brands
Recognised industry leader in this space
End-to-end gift card and eGift services in a white-labelled environment
Voucher Express provides complete Gift Card and eGift services for multiple retailers providing bespoke, branded websites; personalisation, secure hosting; payments; fraud control; customer service alongside pick, pack, load and despatch operations.
Retail Client Partnerships include:
IKEA UK & ROI
Appointed B2C and B2B distributor for the global home furnishing brand that brings affordability, design and comfort to people all over the world.
John Lewis Partnership
JLP is the UK’s largest employee-owned business and home to two of the country’s biggest brands – John Lewis & Partners and Waitrose & Partners.
TKMaxx
Known as the leading off-price retailer of fashion and homeware worldwide, TKMaxx are the home of big brands and designer labels at small prices.
Naked Wines
The smarter way to buy wine – Naked Wines fund talented winemakers to make wines the way they want to, and are here to make a positive impact to the wine industry.
National Horticultural Society
The UK’s leading gardening charity, aiming to enrich everyone’s life through plants whilst making the UK a greener place and inspiring everyone to grow.
Selfridges
Recognised as the Best Department Store in the World, Selfridges has been a leading London retail destination and a UK landmark for over a century, challenging the rules of retail from day one.
Key Service Elements Include
Fraud and Credit Control
White-label services for retailers involve a 100% liability shift to Voucher Express – fraud control and payment screening is evolving to meet emerging trends in payment abuse.
Merchant of Record Services
We offer a range of payment methods across all of our White-label sites including Visa, MasterCard, PayPal, ApplePay and GooglePay.
Customer Service
Our dedicated, UK-based team provides on-brand customer support covering order taking and issue resolution. Calls, Email, Chat, Social.
Pick, Pack, Load & Despatch
Using established integrations with all major processors our operations teams offer a complete fulfilment service from the UK & Netherlands.